Frequently Asked Questions

Is the site reliable?

Our website, morbeckshop.com, features SSL security a legal requirement for all online stores which encrypts all transactions made on the site, ensuring the confidentiality of all information.

Do all purchases come with a tracking number?

Yes. After the purchase, as soon as it becomes available, we will automatically send the tracking link to your email.

Is there a shipping fee?

No, all Morbeck Shop products come with free shipping, but customers can choose paid shipping options to receive their products faster.

What is the timeframe for an exchange or return?

You may request an exchange or return of a product within 7 calendar days of receiving it at your home.