Terms of service

TERMS AND CONDITIONS OF USE

MORBECK SHOP

Welcome to Morbeck Shop.

These Terms and Conditions of Use ("Terms") govern your access to and use of morbeckshop.com, including your purchase of products and use of the services made available by Morbeck Shop.

In these Terms, "Morbeck Shop," "we," "us," and "our" refer to the entity responsible for operating Morbeck Shop.

Morbeck Shop operates as an online e-commerce business and offers products for purchase online. Morbeck Shop does not operate a physical retail store or a physical location open to the public for in-person customer service, customer visits, or order pickup.

Our online store is powered by Shopify, which provides the technology infrastructure that enables us to offer the Services described in these Terms.

By accessing, browsing, interacting with, or using our website, or by placing an order through our Services, you acknowledge that you have read, understood, and agreed to these Terms and to the policies and documents incorporated by reference, including our Privacy Policy and Return & Refund Policy.

If you do not agree with these Terms or any applicable policy, you should not access or use our Services.

1. DEFINITIONS

For purposes of these Terms:

"Website" means the Morbeck Shop website, including morbeckshop.com, its pages, subdomains, and any mobile versions.

"Services" means the Website, online store, features, tools, content, products, resources, and other services made available by Morbeck Shop.

"Customer," "you," or "user" means any person who accesses or uses the Services or places an order through the Website.

"Products" means products offered for sale by Morbeck Shop.

"Content" means text, images, photographs, videos, graphics, product descriptions, reviews, logos, trademarks, information, and other materials made available through the Services.

2. ELIGIBILITY AND ACCESS

By agreeing to these Terms, you represent that you have the legal capacity to enter into contracts under the laws applicable to your place of residence.

If you are a minor, you may use the Services only with the involvement, supervision, and authorization of a parent or legal guardian when required by applicable law.

By using the Services, you represent that all information you provide to Morbeck Shop is truthful, current, complete, and accurate.

You are responsible for updating your information whenever necessary to keep it accurate and complete.

3. ACCOUNTS AND SECURITY

Certain features of the Services may require you to create an account.

When applicable, you are responsible for:

  • maintaining the confidentiality of your account credentials;

  • protecting your password;

  • providing accurate and current information;

  • monitoring activity associated with your account;

  • promptly notifying us of unauthorized access or suspected account compromise.

You may not sell, transfer, assign, or otherwise provide your account to another person without authorization.

Morbeck Shop may suspend or terminate an account in cases involving violations of these Terms, fraud, misuse, or legal requirements, subject to applicable mandatory rights.

4. PRODUCTS AND PRODUCT INFORMATION

Morbeck Shop strives to provide accurate information about the Products offered through the Website.

However, certain visual characteristics, including colors, tones, proportions, and appearance, may vary depending on the device, monitor, browser, and settings used by the customer.

Product images are provided for illustrative purposes and may differ slightly from the product actually received.

Product descriptions, specifications, availability, and pricing may be changed at any time without prior notice before an order is confirmed.

Morbeck Shop reserves the right to:

  • discontinue Products;

  • limit quantities;

  • limit sales by person, address, region, or jurisdiction;

  • correct product description errors;

  • correct inaccurate information;

  • restrict or cancel orders where permitted by applicable law.

Nothing in this section is intended to exclude or limit mandatory legal rights relating to Product conformity, safety, or quality.

5. ORDERS AND ORDER ACCEPTANCE

When you place an order, you are submitting a request to purchase the selected Products.

Receipt of an automated order confirmation does not necessarily mean that Morbeck Shop has finally accepted your order.

Order acceptance will occur when Morbeck Shop confirms the order and/or begins processing it, as applicable.

Morbeck Shop may refuse or cancel an order, in whole or in part, for a legitimate reason, including:

  • Product unavailability;

  • pricing or description errors;

  • suspected fraud;

  • inaccurate information;

  • inventory limitations;

  • payment issues;

  • shipping restrictions;

  • legal or regulatory requirements;

  • suspected unauthorized resale.

If an order is refused or canceled after payment has been received, the applicable amount will be refunded to the original payment method when applicable.

Where reasonably possible, we will contact you using the information provided at the time of purchase.

6. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate cancellation requests received before the order is processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible. In that case, you may request a return in accordance with our Return & Refund Policy.

Nothing in these Terms is intended to limit any legally required cancellation, withdrawal, or refund rights.

7. PRICES, TAXES, AND CHARGES

Prices displayed on the Website may change at any time before an order is confirmed.

The price applicable to your purchase will generally be the price displayed when your order is placed and confirmed.

Unless expressly stated otherwise, displayed prices may not include:

  • taxes;

  • shipping fees;

  • handling fees;

  • customs duties;

  • import taxes;

  • fees charged by government authorities or carriers.

Where applicable, additional costs will be displayed during checkout or disclosed as required by applicable law.

For international purchases, you may be responsible for taxes, duties, customs fees, or other charges imposed by authorities in the destination country unless expressly stated otherwise.

Morbeck Shop does not control fees or charges imposed by governments, customs authorities, or third parties.

8. PAYMENTS AND BILLING INFORMATION

You agree to provide complete, accurate, and current payment information.

You represent that:

  • you are authorized to use the payment method provided;

  • the information you provide is truthful and accurate;

  • payment may be processed by the applicable financial institution or payment processor;

  • you are responsible for amounts due for purchases made by you.

Morbeck Shop may use third-party payment providers to process transactions.

We do not directly store complete payment card information when payment processing is handled by specialized third-party providers. Such information is subject to the policies and practices of those providers.

9. SHIPPING AND DELIVERY

Delivery timeframes displayed on the Website are estimates unless expressly stated to be guaranteed.

Delivery times may vary due to:

  • customer location;

  • Product availability;

  • shipping carriers;

  • customs processing;

  • holidays;

  • weather conditions;

  • logistical issues;

  • events beyond Morbeck Shop's reasonable control.

Morbeck Shop is not responsible for delays caused by events or circumstances beyond our reasonable control, without limiting any mandatory consumer rights under applicable law.

You are responsible for providing a complete and accurate shipping address.

If incorrect or incomplete information provided by you causes a delay, return, or failed delivery, additional conditions may apply where permitted by applicable law.

When available, tracking information may be provided after an order has been shipped.

Transfer of risk, responsibility for loss, and other legal effects relating to shipping will be determined in accordance with applicable law and the terms of the transaction.

10. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into and forms part of these Terms.

Please review that policy for information regarding:

  • return periods;

  • eligibility requirements;

  • non-returnable Products;

  • damaged or defective Products;

  • shipping costs;

  • return procedures;

  • refunds;

  • cancellations.

Nothing in that policy or these Terms is intended to exclude any mandatory consumer rights under applicable law.

11. PERSONAL AND NON-COMMERCIAL USE

Unless expressly authorized by Morbeck Shop, Products purchased through the Services are intended for personal or household use.

You may not use the Services or purchase Products for unauthorized commercial resale, fraud, or any activity prohibited by applicable law.

12. INTELLECTUAL PROPERTY

All rights relating to the Services and Content, including:

  • trademarks;

  • trade names;

  • logos;

  • text;

  • photographs;

  • images;

  • graphics;

  • videos;

  • audio;

  • layouts;

  • designs;

  • product descriptions;

  • selection and arrangement of content;

are owned by Morbeck Shop, its licensors, or authorized third parties and are protected by applicable intellectual property laws.

These Terms grant you a limited, revocable, non-exclusive, and non-transferable license to access and use the Services for personal, non-commercial purposes.

Without prior written authorization, you may not:

  • copy;

  • reproduce;

  • modify;

  • distribute;

  • sell;

  • republish;

  • create derivative works;

  • commercially exploit;

  • perform large-scale data extraction;

  • use Morbeck Shop trademarks or Content.

Morbeck Shop reserves all rights not expressly granted under these Terms.

The Morbeck Shop name, logo, and other brand elements are owned by Morbeck Shop or their respective owners.

Shopify and its respective trademarks are owned by Shopify or their respective owners.

Other trademarks displayed through the Services belong to their respective owners.

13. THIRD-PARTY TOOLS

The Services may provide access to tools, applications, or features provided by third parties.

These tools may be subject to separate terms and privacy policies maintained by the respective providers.

To the extent permitted by applicable law, Morbeck Shop does not control and is not responsible for the operation, availability, or content of third-party tools.

Use of such tools may be subject to the third party's own terms.

14. THIRD-PARTY LINKS AND SERVICES

The Services may contain links to or integrations with third-party websites and services.

Morbeck Shop does not control these websites and does not guarantee the accuracy, availability, or security of their content.

When you access a third-party service, you do so at your own risk.

We recommend reviewing the terms and privacy policies of any third party before entering into a transaction or providing personal information.

15. RELATIONSHIP WITH SHOPIFY

Morbeck Shop uses Shopify to host and provide the technology infrastructure for our online store.

However, purchases made through the Website are transactions directly between the customer and Morbeck Shop.

Shopify is not the seller of the Products offered by Morbeck Shop and is not responsible for the sale, delivery, quality, or conformity of Products sold by Morbeck Shop, except where required by applicable law.

Shopify may process certain personal and technical information necessary to provide the platform infrastructure and related services in accordance with its applicable terms and policies.

16. PRIVACY AND DATA PROTECTION

The processing of personal information collected through the Services is governed by our Privacy Policy.

By using the Services, you acknowledge that certain information may be collected, used, stored, or shared with service providers and partners as necessary to:

  • process orders;

  • process payments;

  • fulfill deliveries;

  • provide customer support;

  • prevent fraud;

  • comply with legal obligations;

  • operate and improve the Website.

Depending on your location, specific privacy and data protection laws may apply.

Please review our Privacy Policy for detailed information about how personal information is handled.

17. REVIEWS AND FEEDBACK

By submitting a review, comment, suggestion, photograph, or other content to Morbeck Shop ("Feedback"), you represent that you have the necessary rights to provide that content.

To the extent permitted by applicable law, you grant Morbeck Shop a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, adapt, publish, and display such Feedback in connection with operating, promoting, and improving the Services.

We will not knowingly use or present reviews in a manner that creates a false or misleading impression about a customer's experience.

Morbeck Shop may remove or decline to publish content that it reasonably believes is unlawful, fraudulent, offensive, abusive, defamatory, or violates third-party rights or these Terms.

You may not submit content that:

  • is false or misleading;

  • infringes copyrights;

  • infringes trademarks;

  • violates privacy rights;

  • contains malware;

  • is unlawful;

  • contains threats or harassment;

  • is intended to facilitate fraud.

You are responsible for the content you submit.

18. ERRORS, INACCURACIES, AND OMISSIONS

From time to time, the Services may contain typographical errors, inaccurate information, or omissions relating to:

  • prices;

  • descriptions;

  • promotions;

  • availability;

  • shipping costs;

  • delivery estimates;

  • specifications.

Morbeck Shop reserves the right to correct errors and update information.

Where permitted by applicable law, we may cancel or adjust orders affected by material errors, including after an order has been submitted, by notifying the customer and providing any applicable refund.

19. PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  • violate laws or regulations;

  • commit fraud;

  • infringe intellectual property rights;

  • harass or threaten others;

  • transmit false or misleading information;

  • distribute malware or malicious code;

  • conduct spam or phishing;

  • attempt unauthorized access;

  • interfere with Website security;

  • collect personal information from others without authorization;

  • use automated tools to access or extract data in an unauthorized manner;

  • conduct scraping or data mining in violation of these Terms or applicable technical measures;

  • resell or commercially exploit the Services without authorization;

  • bypass security or access controls.

Morbeck Shop may restrict or suspend access to the Services when there is a violation of these Terms or when necessary to protect the security of the platform, customers, or Morbeck Shop.

20. AUTOMATED AGENT ACCESS

Unless expressly authorized by Morbeck Shop, automated agents, bots, crawlers, spiders, and artificial intelligence systems may not access, copy, extract, or interact with the Services in a manner that violates these Terms or interferes with the operation of the Website.

Morbeck Shop may implement technical measures to restrict automated access.

Nothing in this section is intended to prevent legitimate accessibility technologies, lawful search engine indexing, or other activities permitted by applicable law.

21. SUSPENSION AND TERMINATION

Morbeck Shop may suspend or terminate your access to the Services in cases involving violations of these Terms, fraud, abusive use, or legal requirements.

You remain responsible for obligations incurred before termination.

Provisions that by their nature should survive termination will remain in effect, including provisions concerning intellectual property, liability, indemnification, privacy, and dispute resolution.

22. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • the Website will always be available;

  • access will be uninterrupted;

  • the Services will be error-free;

  • all Content will always be current;

  • the Website will be free from technical interruptions or failures.

However, nothing in this section is intended to exclude or limit mandatory warranties, rights, or protections provided by applicable law, including rights relating to defective or non-conforming Products.

23. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Morbeck Shop and its service providers, partners, officers, employees, agents, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services.

This may include, where permitted by law:

  • lost profits;

  • lost revenue;

  • loss of data;

  • business interruption;

  • replacement costs;

  • other indirect damages.

Nothing in this section limits liability that cannot legally be excluded or limited, including liability arising from fraud, willful misconduct, gross negligence, or other circumstances where applicable law prohibits such limitation.

24. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Morbeck Shop, its partners, service providers, officers, employees, agents, and licensors from third-party claims arising from:

  • your violation of these Terms;

  • your unlawful use of the Services;

  • your violation of third-party rights;

  • User Content submitted by you that infringes third-party rights.

Morbeck Shop may assume control of the defense of an indemnifiable claim where permitted by law.

25. GOVERNING LAW AND JURISDICTION

These Terms will be interpreted in accordance with the laws applicable to the entity responsible for operating Morbeck Shop, without prejudice to mandatory consumer rights provided by the laws of the jurisdiction where the customer resides.

Because Morbeck Shop is operated by a company registered in Brazil, certain contractual matters may be governed by Brazilian law.

However, consumers located in the United States or other jurisdictions may have mandatory rights under the laws of their state or country of residence.

Nothing in these Terms is intended to deprive a consumer of rights that cannot legally be waived.

Where permitted by applicable law, disputes will be submitted to the competent courts of the applicable jurisdiction, subject to mandatory jurisdictional and consumer protection rules.

26. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The invalidity of any provision will not affect the validity of the remaining provisions.

27. WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms, together with the policies and documents expressly incorporated by reference, constitute the entire agreement between you and Morbeck Shop regarding your use of the Services.

28. ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without Morbeck Shop's prior written consent.

Morbeck Shop may transfer or assign its rights and obligations in connection with a corporate reorganization, sale of assets, merger, acquisition, or similar transaction, where permitted by applicable law.

29. CHANGES TO THESE TERMS

The most current version of these Terms will always be available on the Website.

Morbeck Shop may update these Terms to reflect changes to the Services, applicable laws, or business practices.

Where required by law, we will provide notice of material changes.

The date of the latest update will be displayed at the beginning of this page.

Your continued use of the Services after updated Terms become effective will constitute acceptance of the updated Terms to the extent permitted by applicable law.

30. BUSINESS ADDRESS AND CUSTOMER SERVICE

Morbeck Shop is an online e-commerce business and does not operate a physical retail store or physical location open to the public for in-person customer service, customer visits, or order pickup.

Customer service is provided exclusively through online channels.

For questions, requests, or concerns regarding these Terms, please contact us:

Morbeck Shop
Website: morbeckshop.com
Email: contactmorbeckshop@gmail.com

Legal entity / company name: Morbeck Shop
Country of registration: Brazil
Business registration number: 57.315.196/0001-20

Any legal business address provided above is intended for legal and administrative purposes only and does not represent a physical retail store or a location open to the public for in-person customer service.

31. CONTACT INFORMATION

If you have any questions about these Terms and Conditions of Use, please contact us:

Morbeck Shop
Email: contactmorbeckshop@gmail.com
Website: morbeckshop.com

We will make reasonable efforts to respond to customer inquiries within a reasonable timeframe.